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City & Police Federal Credit Union

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About Us

About us

City Frequently Asked Questions

City & Police Federal Credit Union serves the financial needs of Our City's Best. We look forward to being your primary financial institution. Have questions? Visit any of our branch locations or call us at (904)353-2240. Here are answers to some of our most popular questions.

What is the routing number for City & Police Federal Credit Union?


Who is eligible to join the credit union?

All City of Jacksonville and Northeast Florida Law Enforcement employees and retirees. Family members of these employees are also eligible. To find out more check out our Member Eligibility page here.

Where are your offices located? And what are your office hours?

See the "Locations" link located at the top of the site.

How much does membership cost?

Just a $5 deposit to your savings account secures your membership.

Are my funds insured at City & Police?

Yes, your deposits are insured up to $250,000 per individual depositor through the National Credit Union Share Insurance Fund. Learn more here.

What type of lending/financing do you offer?

  • New and Used:
    • Autos
    • Motorcycles
    • Boats
    • Recreational Vehicles
  • Share and Certificate Secured Loans
  • Home Equity and First Mortgage
  • Other Secured Loans
  • Unsecured Personal Loans
  • Credit Cards

What are your deposit and loan rates?

We offer competitive rates on our deposits and some of the lowest loan rates in the area. Check out our current rates listed here.

What are your standard service fees and charges?

We strive to keep all of our fees and charges to a minimum. Check out our fees here.

Do you have surcharge-free ATMs?

Yes, we have ATMs at each of our 5 convenient locations. These are surcharge-free ATMs for members. City & Police also belongs to Credit Union 24's surcharge-free program which gives you access to over 70,000 surcharge-free ATM terminals nationwide. Use our "Locations" link at the top our site to search for surcharge-free ATMs.

Does City & Police offer online banking?

Yes, we offer free secure online banking and electronic bill pay. Register today by selecting the "New User?" link in the Online Banking window.

How do I access Tellerline 24?

Access your account anytime by dialing (904)353-2240, option 1. If you forget your personal identification number (PIN) or are a new user contact a member service representative today to get set up.

Does City & Police offer Mobile Banking?

Yes, we offer free mobile banking with mobile deposit. Download our secure App from Google Play, the App Store or Amazon Apps. Check balances, transfer funds, locate ATMs and more.

Does City & Police have safe deposit boxes available?

We have safe deposit boxes located at our Mandarin, Northside and Westside branches. To find out more go to our Safe Deposit Box page here.

Unauthorized access or use of this website is not permitted and may constitute a crime punishable by law.
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Routing # 263079289